Answers outside office hours too
Customers in Events ask questions whenever it suits them. That's when we're there.
Events
From question to ticket.
Events live in the moment. We answer questions about tickets, programme and venue — while you're busy running the show.
7 days a week, 09:00 – 22:00
Y
4m 33sYasmin
Customer Specialist
How late can I buy a ticket?
Online until the event starts. I'll help you.
Great.
✓
Handled in 4m 33s
Customer helped · opportunity spotted
Live within 10 working daysSoftware worth €375 p.m. includedChat, WhatsApp, email and socialCancel monthly
Why Chathands
What this means for Events.
More revenue from the same visitors
Around 4% of your visitors start a conversation. We turn those questions into appointments and orders.
Trained specialists, not bots
Real people who know your Events vocabulary, tone of voice and processes.
What we pick up
Conversations that make the difference.
Tickets & admission
Availability, pricing and ordering process.
Programme & schedule
Times, speakers and practical information.
Venue & facilities
Accessibility, parking and amenities.
Channels
Everywhere your customer talks.
Live ChatWhatsAppEmailInstagramMessenger
Best coverage
Not sure? Calculate your price →Monthly
From €149 p.m.
€2.75
per handled conversation
€375 p.m. software included
View plansFrequently asked
Events and Chathands.
Do your specialists understand my field?
Yes. For every Events client we build a shared knowledge base with common questions, tone of voice and escalation rules. Specialists are trained on it before going live.
What happens to questions you can't answer?
We hand them over to your team with full context and a summary. You never have to redo the conversation.
How fast can we go live in Events?
Usually within 10 working days. Onboarding is a one-off €299 and is not charged per channel.
Ready to hand over Events conversations?
Book a demo and see how it works in 20 minutes.
Book a demo7 days a week · 09:00 – 22:00