Answers outside office hours too
Customers in Healthcare ask questions whenever it suits them. That's when we're there.
Healthcare
From question to appointment.
Healthcare questions come at unexpected moments. We answer questions about appointments, treatments and admin with patience and human care.
7 days a week, 09:00 – 22:00
S
2m 37sSophie
Customer Specialist
Can I reschedule my appointment to next week?
Of course. Which day works for you?
Tuesday morning please.
✓
Handled in 2m 37s
Customer helped · opportunity spotted
Live within 10 working daysSoftware worth €375 p.m. includedChat, WhatsApp, email and socialCancel monthly
Why Chathands
What this means for Healthcare.
More revenue from the same visitors
Around 4% of your visitors start a conversation. We turn those questions into appointments and orders.
Trained specialists, not bots
Real people who know your Healthcare vocabulary, tone of voice and processes.
What we pick up
Conversations that make the difference.
Appointments & waiting lists
Rescheduling, planning and clarity on availability.
Preparation & instructions
Calmly explaining what someone needs for a visit.
Admin & reimbursements
First questions about claims and coverage handled.
Channels
Everywhere your customer talks.
Live ChatWhatsAppEmailInstagramMessenger
Best coverage
Not sure? Calculate your price →Monthly
From €149 p.m.
€2.75
per handled conversation
€375 p.m. software included
View plansFrequently asked
Healthcare and Chathands.
Do your specialists understand my field?
Yes. For every Healthcare client we build a shared knowledge base with common questions, tone of voice and escalation rules. Specialists are trained on it before going live.
What happens to questions you can't answer?
We hand them over to your team with full context and a summary. You never have to redo the conversation.
How fast can we go live in Healthcare?
Usually within 10 working days. Onboarding is a one-off €299 and is not charged per channel.
Ready to hand over Healthcare conversations?
Book a demo and see how it works in 20 minutes.
Book a demo7 days a week · 09:00 – 22:00