Answers outside office hours too
Customers in Financial ask questions whenever it suits them. That's when we're there.
Financial
Financial decisions need clarity. We quickly answer questions about products, terms and documents so customers stay confident.
Daan
Customer Specialist
What do I need for a mortgage application?
I'll send you a checklist. Do you have a moment?
Yes, please.
Handled in 2m 44s
Customer helped · opportunity spotted
Why Chathands
Customers in Financial ask questions whenever it suits them. That's when we're there.
Around 4% of your visitors start a conversation. We turn those questions into appointments and orders.
Real people who know your Financial vocabulary, tone of voice and processes.
What we pick up
First questions about options and required documents.
Coverage, changes and claims handled.
Checklists and next steps passed on clearly.
Channels
Monthly
From €149 p.m.
€2.75
per handled conversation
€375 p.m. software included
View plansFrequently asked
Yes. For every Financial client we build a shared knowledge base with common questions, tone of voice and escalation rules. Specialists are trained on it before going live.
We hand them over to your team with full context and a summary. You never have to redo the conversation.
Usually within 10 working days. Onboarding is a one-off €299 and is not charged per channel.
Book a demo and see how it works in 20 minutes.